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Institute IIM Calcutta
Course Executive Program in Human Resource Management
Who is right for the Program?
  • Working graduates and executives looking forward to making a career in HRM or assuming senior management roles may apply.
1 Year
Admission Criteria
  • •  Applicants should be working professionals/self-employed
  • •  Graduates (10+2+3) in any discipline with min. 50% marks [aggregate- considering results of all years (e.g. 3 or 4 together)] recognized by UGC/AICTE.
  • •  Minimum 2 years of work experience
  • •  Selection will be based on Entrance test
Mode Of Delivery
Virtual Classroom
Course Fee INR 156203(Program Fees for Indian Students)
Friday 6:45 PM to 9:45 PM
Overview The centrality of customer in organization’s success cannot be overemphasized. In the competitive world where any differentiation edge gets neutralized quickly, more and more organizations are enhancing customer value by adding service component to their products. Today we have very few successful pure product companies. Further the frontline sales and services employees become the important source of customer voice which can shape the organizational strategies. Even with...


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