Customer Relationship Management – Domestic Non Voice (CRM – Dom NV) – This course will train our learners’ to handle customer queries and complaints and respond to them by either email or over a live chat. Students will be able to handle domestic client issues remotely. Emphasis will be laid on teaching the students Microsoft programs, that include MS Power Point, MS Word, Ms Excel.
CRM-Domestic NV in the IT-ITeS Industry is also known as a Customer Ser. Associate, Customer Ser. Representative, Customer Care Executive, Customer Service Advisor, Helpdesk coordinator, Customer Support Representative, Support Engineer, and Support Consultant etc.
Booking assistants are trained to take responsibility for receiving customer order details, check...
The learners will be given detailed instructions on driving and commuting. They will be taught ab...
Mechanical Draughters create and modify 2D mechanical engineering designs using CAD system. They ...
This course will prepare the Learner to compile, process and record medical records of patients. ...