Customer Relationship Management – Domestic NV

Customer Relationship Management – Domestic Non Voice (CRM – Dom NV) – This course will train our learners’ to handle customer queries and complaints and respond to them by either email or over a live chat. Students will be able to handle domestic client issues remotely. Emphasis will be laid on teaching the students Microsoft programs, that include MS Power Point, MS Word, Ms Excel.

CRM-Domestic NV in the IT-ITeS Industry is also known as a Customer Ser. Associate, Customer Ser. Representative, Customer Care Executive, Customer Service Advisor, Helpdesk coordinator, Customer Support Representative, Support Engineer, and Support Consultant etc.

  • This course is held at several of the Mentor Skills India Centres. Please contact your nearest Centre to find out the availability of the courses.
  • Eligibility: 10th pass
  • Mode of Delivery: Lab Based
  • Duration: 440 hrs
  • Model Curriculum
View Job Roles

Please fill the form




Similar Courses

Field Technician – Computing and Peripherals

Also called ‘Service Technician’, the Field Technician provides after sale support services t...

Know More
Spa Trainer

The course will teach the Spa Trainer on how to train and impart working knowledge of spa therapi...

Know More
Consignment Booking Assistant

Booking assistants are trained to take responsibility for receiving customer order details, check...

Know More
Retail Sales Associate

Individuals in this position may also be called Salesman, or Sales woman, Sales person or Sales ...

Know More

We Are Social