Customer Relationship Management – Domestic NV

Customer Relationship Management – Domestic Non Voice (CRM – Dom NV) – This course will train our learners’ to handle customer queries and complaints and respond to them by either email or over a live chat. Students will be able to handle domestic client issues remotely. Emphasis will be laid on teaching the students Microsoft programs, that include MS Power Point, MS Word, Ms Excel.

CRM-Domestic NV in the IT-ITeS Industry is also known as a Customer Ser. Associate, Customer Ser. Representative, Customer Care Executive, Customer Service Advisor, Helpdesk coordinator, Customer Support Representative, Support Engineer, and Support Consultant etc.

  • This course is held at several of the Mentor Skills India Centres. Please contact your nearest Centre to find out the availability of the courses.
  • Eligibility: 10th pass
  • Mode of Delivery: Lab Based
  • Duration: 440 hrs
  • Model Curriculum
View Job Roles

Please fill the form




Similar Courses

Mobile Phone Hardware Repair Technician

After doing this course, the Phone Hardware Repair Technician will be able to receive, diagnose,...

Know More
Chauffeur – Taxi Driver

The learners will be given detailed instructions on driving and commuting. They will be taught ab...

Know More
Media Developer

This course will prepare the student to design and improve the look and feel, functionality and g...

Know More
Domestic Data Entry Operator

This course will prepare the Learner to undertake data entry services for companies. It will trai...

Know More

We Are Social