Customer Relationship Management – Domestic Non Voice (CRM – Dom NV) – This course will train our learners’ to handle customer queries and complaints and respond to them by either email or over a live chat. Students will be able to handle domestic client issues remotely. Emphasis will be laid on teaching the students Microsoft programs, that include MS Power Point, MS Word, Ms Excel.
CRM-Domestic NV in the IT-ITeS Industry is also known as a Customer Ser. Associate, Customer Ser. Representative, Customer Care Executive, Customer Service Advisor, Helpdesk coordinator, Customer Support Representative, Support Engineer, and Support Consultant etc.
Also called ‘Service Technician’, the Field Technician provides after sale support services t...
The course will teach the Spa Trainer on how to train and impart working knowledge of spa therapi...
Booking assistants are trained to take responsibility for receiving customer order details, check...
Individuals in this position may also be called Salesman, or Sales woman, Sales person or Sales ...